Automated communication are now more customizable, enabling the ability to:
These updates will help you adjust the automated communications to the needs of your practice by choosing which of the emails are relevant for your practice and when they are sent.
For more information on Automated Communications, please see the following article:
Activate/ Deactivate Emails
All automated communication emails are activated by default. In order to deactivate specific emails, go to Practice Account -> Automated Communications-> Standard Tab.
Choose the email that you want to deactivate and click Deactivate.
Confirm your choice.
Check the change in status.
Schedule the Send Date
Appointment Creation and Appointment Status Update emails are sent instantly and are not customizable.
However you can schedule the desired time before the appointment when the Appointment Confirmation Request and Appointment Reminder emails are sent out.
In order to choose when the email should be sent, click Edit.
Choose the condition, number, and period required.
Don't forget to click Save.
The configurations will be updated.
