In this article, you will learn about our updates to:
- Claim management
- Bill management
- Patient payment management
Claim Management
Ability to Submit the Claim under Organization NPI
Some insurance companies require practices to submit claims under organization NPI instead of provider NPI. Now you can submit the claim under organization NPI instead of provider NPI.
While submitting the Claim, choose Electronic with Practice NPI.
After submitting the electronic claim, you are able to print the CMS1500 form with the organization NPI in the required field.
Navigation to the Bill from the Claim
If you need to check or change a bill's details, you can navigate to the bill directly from the claim. While in the claim, use the Bill ID link to open the bill.
Bill Management
Ability to Change Location in Bill
If a bill has been assigned with the wrong location, you can change the practice location by selecting Change Location under the More Action option.
The practice location can be changed only if:
- there are no claims already submitted for this bill
- any created claims are in Voided or Not Submitted status.
If the location for the bill is changed and the bill has associated claims in the Voided or Not Submitted status, the location in for these associated claims will be updated automatically to the new location.
Any location changes to a claim will be displayed in the claim history.
Patient Payment Management
Ability to Remove Payment Distribution from the Patient Payment
Currently you can collect Patient Payment from the Bill. As a result patient distributions are created for all Charges from the Bill (Insurance and Patient). Now you are able to remove each payment distribution entry from the Patient payment.
After collecting you can go to the Patient Payment, press Edit in the Bill
And Delete the incorrect created Charge
