In this article, you'll learn about our updates to:
Display Overlapped Appointments and Time Blocks in the Calendar
In order to simplify appointment creation and avoid scheduling conflicts, the calendar displays when a provider is double booked across different departments.
A practitioner working in several departments can be scheduled by users for an appointment in any department, and ideally users will have activated their calendar column set to display the different departments for visibility of any conflicts across departments.
However to avoid scheduling conflicts regardless, the calendar will indicate when there is a scheduling conflict across departments by adding stripes to an appointment from a different department.
For example in the screenshot below, practitioner Martin Smith is in two departments: Mental Health and Sfcounseling. He has an appointment in Mental Health at 12:45 which is reflected in the Sfcounseling department as a striped appointment.
It is possible for a user to schedule a conflicting appointment during this same period in either department, but a warning message will appear to ensure the user is aware of the double booking.