In this article, you'll learn about our updates to:
EHR: Additional Signature in Encounters
Add Additional Signature
Remedly now supports multiple signatures in encounters. Any user can request an additional signature from providers of the practice in any encounter.
To manage signatures, navigate to an encounter in EHR and select "Notes and Signatures" in left column:
Press "+ Request Sign", and search for a signee:
You can request multiple signatures from the same menu. Choose signees one by one, then hit "Request":
You will see the list of requested signatures.
Completing Signature Requests
Only the user you requested to sign will be able to sign encounter in ''Notes and Signatures''.
If you want to cosign an encounter already signed by another provider, you can do so even if it wasn't requested by the original signee. Just click Sign.
The sign action will only be available if you have not signed the encounter yet.
Removing Signature Requests
Any user can remove a signature request by clicking Remove
System will inform you with a success toast about operation's results.
Audit Log of Signature Requests
All Signature Requests actions are recorded to the encounter's audit log.
Click Encounter -> More Actions -> Audit Log
RCM: Synchronization details in patient chart
If your EHR is synchronized with Remedly RCM, patient IDs can be different in your EHR and RCM. In order for you to find necessary information in EHR, you might need EHR patient ID.
Now you can view patient's synchronization details between EHR and RCM.
Navigate to a patient profile in RCM by clicking Patients -> Patient ID.
In the Patient profile, hit "Synchronization details". There you will be able to see the External patient ID.
Note 1:
External patient ID is not available for practices using Remedly EHR 2.0 because you have identical patient IDs in EHR and in RCM.
Note 2:
Most patients are empty for now because synchronization details will be updated during this patient's next appointment.
External patient ID is now also added to Claims Overview report and Remittances Overview report.